Important: Radio Pakistan Online aapki privacy ko seriously leta hai. Ye policy explain karti hai ke hum aapki information ko kaise collect, use aur protect karte hain.

1. Introduction

Radio Pakistan Online aapki privacy aur data security ki respect karta hai. Ye Privacy Policy explain karti hai ke hum kaunsi information collect karte hain, kyun karte hain, aur kaise use karte hain jab aap hamari website urdustories.site use karte hain. Is website ko use karke aap is Privacy Policy ke terms ko accept karte hain.

2. Information Collection

2.1 Automatically Collected Information

Jab aap hamari website visit karte hain, hum automatically kuch technical information collect karte hain: device type, operating system, browser type, usage data including konse pages visit kiye aur kitna waqt spend kiya, IP address, browser settings, time zone, internet speed, aur streaming performance metrics. Ye information hum service improve karne, technical issues fix karne, aur behtar user experience provide karne ke liye use karte hain.

2.2 Voluntarily Provided Information

Agar aap hum se contact karte hain, to aap khud apni information share karte hain jaise naam, email address, message ka content, aur koi bhi additional information jo aap provide karein.

2.3 Information We Do NOT Collect

Hum ye information collect nahi karte: personal identification documents, financial information, precise geolocation data, sensitive personal data, ya audio recordings.

3. How We Use Your Information

Collected information ko hum service provision ke liye use karte hain including radio streaming services provide karna, audio quality optimize karna, website functionality ensure karna, aur technical issues fix karna. Hum information use karte hain service improvement ke liye jaise user behavior analyze karna, popular stations identify karna, aur website design improve karna. Communication purposes ke liye hum aapke queries ka response dete hain aur technical support provide karte hain. Analytics ke liye hum usage patterns understand karte hain aur website traffic analyze karte hain.

4. Cookies and Similar Technologies

4.1 Essential Cookies

Ye cookies website ki basic functionality ke liye necessary hain including volume preferences store karna, last played station remember karna, aur session information maintain karna.

4.2 Analytics Cookies

Ye cookies website performance track karne ke liye use hoti hain including page views count karna, user behavior patterns analyze karna, aur popular content identify karna.

4.3 Cookie Control

Aap apne browser settings se cookies control kar sakte hain. Aap cookies ko block ya delete kar sakte hain, third-party cookies disable kar sakte hain, ya specific cookies accept ya reject kar sakte hain. Note: Agar aap essential cookies block karte hain to website ki kuch functionality affect ho sakti hai.

5. Third-Party Services

5.1 Radio Streams

Radio stations ke audio streams third-party sources se provide ki jati hain. Jab aap koi station suntein hain, aapka connection directly radio station ke server se hota hai. Us radio station ki apni privacy policy apply hoti hai aur hum un stations ki content ya practices ke responsible nahi hain.

5.2 Analytics Services

Hum analytics services use kar sakte hain website performance track karne ke liye. Ye services apni cookies use kar sakti hain.

5.3 Advertising

Future mein agar hum advertising implement karte hain, to ad partners apni cookies use kar sakte hain, targeted advertising ke liye data use ho sakta hai, aur aapko opt-out ka option milega.

6. Data Sharing and Disclosure

Hum aapki personal information ko third parties ke saath share nahi karte, except jab aap explicitly permission dete hain, service providers ke saath limited data share karna pade jo website hosting, analytics, ya technical support provide karte hain (strict confidentiality agreements ke under), law legally require kare jaise court orders comply karne ke liye, ya company ka ownership change hota hai.

7. Data Security

7.1 Technical Measures

Hum encryption use karte hain sensitive data ke liye, secure servers aur reliable hosting infrastructure maintain karte hain, firewall protection provide karte hain unauthorized access se, aur regular security updates apply karte hain.

7.2 Administrative Measures

Hum limited access ensure karte hain (sirf authorized personnel ko data access hai), regular security audits conduct karte hain, employee training provide karte hain data protection par, aur strict confidentiality agreements follow karte hain.

7.3 Limitations

Hamari best efforts ke bawajood, koi bhi internet-based system completely secure nahi ho sakta. Hum 100% security ki guarantee nahi de sakte, lekin hum maximum protection ensure karte hain.

8. Data Retention

Hum aapki information tab tak retain karte hain jab tak zaruri ho. Usage data 12-24 months tak analytics purposes ke liye, contact information jab tak aapka query resolve nahi hota, technical logs 3-6 months tak troubleshooting ke liye, aur cookies type ke according retain karte hain. Jab data ki zaroorat nahi rahti, to hum usse securely delete ya anonymize kar dete hain.

9. Your Rights and Choices

9.1 Access Right

Aap request kar sakte hain ke hum ne aapki kaunsi information collect ki hai.

9.2 Correction Right

Agar aapki information incorrect hai to aap usse correct karwa sakte hain.

9.3 Deletion Right

Aap request kar sakte hain ke aapki personal information delete kar di jaye (certain legal obligations ke subject to).

9.4 Opt-Out Rights

Analytics cookies ko block kar sakte hain browser settings se, marketing communications se opt-out kar sakte hain, aur targeted advertising se opt-out kar sakte hain.

9.5 How to Exercise Your Rights

Apne rights exercise karne ke liye hum se email karein info@urdustories.site par, apni request clearly explain karein, aur identity verification ke liye zaruri information provide karein. Hum 30 days ke andar aapki request ko process karenge.

10. Children's Privacy

Hamari website general audience ke liye hai. Hum deliberately 13 saal se kam umr ke bachchon ki information collect nahi karte. Agar aap parent ya guardian hain aur aapko lagta hai ke aapke bachche ne hamein personal information provide ki hai, to please hum se contact karein. Hum aisi information ko promptly delete kar denge.

11. International Data Transfers

Aapki information Pakistan mein store aur process hoti hai. Agar aap doosre mulk se hamari website access kar rahe hain, to aapki information international borders cross kar sakti hai. Different countries mein data protection laws different ho sakte hain. Hum reasonable steps lete hain aapki information protect karne ke liye.

12. Changes to Privacy Policy

Hum is Privacy Policy ko time-to-time update kar sakte hain due to legal requirements mein changes, business practices mein changes, new features ka addition, ya user feedback. Jab hum policy mein significant changes karte hain, "Last Updated" date update hogi, website par prominent notice display hoga, aur registered users ko email notification mil sakti hai. Updated policy post hone ke baad website continue use karne se aap naye terms accept karte hain.

13. Do Not Track Signals

Kuch browsers "Do Not Track" signals send karte hain. Currently, industry mein DNT signals ko handle karne ka koi standard nahi hai. Hum in signals ko automatically respond nahi karte, lekin aap browser settings se cookies control kar sakte hain.

14. Data Breach Notification

Agar hamari security breach hoti hai jo aapki personal information ko affect karti hai, hum immediately action lenge breach ko contain karne ke liye, relevant authorities ko notify karenge, affected users ko reasonable time mein inform karenge, aur steps batayenge jo aap apni information protect karne ke liye le sakte hain.

15. Third-Party Links

Hamari website par third-party websites ke links ho sakte hain. Hum in third-party websites ko control nahi karte. Unki apni privacy policies hain. Hum unki practices ke responsible nahi hain. Please un websites ki privacy policies parhen before sharing information.

16. California Privacy Rights

Agar aap California resident hain, to aapko additional rights hain including right to know konsi personal information collect hui hai, right to delete personal information, right to opt-out personal information ki sale se, aur right to non-discrimination. Note: Hum currently personal information sell nahi karte.

17. GDPR Compliance

Agar aap European Union mein hain, to GDPR ke under aapko ye rights hain: right to access apni personal data, right to rectification incorrect data correct karwane ka, right to erasure (right to be forgotten), right to restrict processing, right to data portability, aur right to object certain processing ko.

18. Data Protection Officer

Currently hamara dedicated Data Protection Officer nahi hai. Privacy concerns ke liye aap directly hum se contact kar sakte hain info@urdustories.site par.

19. Automated Decision Making

Hum currently automated decision making ya profiling use nahi karte jo aapko significantly affect kare. Agar future mein use karte hain, to hum aapko inform karenge, logic explain karenge, aur opt-out ka option denge.

20. Business Contact Information

Agar aap business representative hain aur hum se partnership ya other business matters discuss karna chahte hain, to jo information aap provide karte hain wo bhi is privacy policy ke under covered hai.

21. Compliance and Cooperation

Hum regularly apni privacy practices review karte hain to ensure compliance with applicable laws aur regulations, industry best practices, aur user expectations. Hum regulatory authorities ke saath cooperate karte hain jab required ho.

22. Your Consent

Website use karke aap is Privacy Policy ko accept karte hain, information collection aur use ko consent dete hain as described, aur cookies aur similar technologies ke use ko agree karte hain. Aap kabhi bhi apni consent withdraw kar sakte hain website use karna band karke ya hum se contact karke.

23. Questions and Concerns

Agar is Privacy Policy ke baare mein aapke koi questions hain, ya privacy concerns hain, to email karein info@urdustories.site par. Subject line mein "Privacy Inquiry" likhen aur apne concern ko detail mein explain karein. Hum 7-10 business days ke andar respond karenge.

24. Dispute Resolution

Agar aapko privacy-related grievance hai, pehle hum se directly contact karein. Hum issue resolve karne ki koshish karenge within 30 days. Agar resolution nahi milta, to aap relevant authorities se complaint kar sakte hain.

Summary

Hamara goal hai ke aapki privacy protect karein while providing quality services. Hum:

Contact Information

Privacy Policy ya data protection ke baare mein questions ke liye:

Email: info@urdustories.site
Website: urdustories.site
Response Time: 7-10 business days

Effective Date: October 2025
Last Updated: October 2025
Version: 1.0